This website is operated by Concerto Law and this policy applies only to this website (www.concertolaw.com). It does not apply to information collected offline, such as through the attorney-client relationship.
WHAT INFORMATION DO WE COLLECT?
We collect information you voluntarily disclose to us. If you submit information through a form, comment, online client portal, or any other means, we collect the information you submit. For example, if you submit a request for us to contact you, you will be sharing your name, email address, telephone number, and reason for contacting us.
We may collect information when you visit our website. We use Google Analytics to collect anonymous, non-personally identifiable information about users of our website. This allows us to analyze how effective our website is to our customers so we can provide a better user experience.
WHY DO WE USE YOUR INFORMATION?
It’s not that we are nosy, we just want to be able to respond promptly to requests you submit to us and to analyze how users use our website so we can make it as useful as possible for users.
Here are the reasons we collect information (both anonymous and data you intentionally disclose to us):
- To respond to your requests when you submit a form or other inquiry.
- To improve our website. User usage information helps us determine which webpages best answer users’ legal questions.
- To send periodic e-mails. If you submit an e-mail address through our website, we may respond via e-mail or send you information about the firm and our services.
- To analysis our website content for more effective advertising and marketing purposes.
We do not appreciate spam mail and assume you hate it also. Therefore, we limit marketing to a reasonable and only communicate items we believe may be of interest or relevance to you. You can request to be removed from our direct marketing, such as newsletters, at any time by following the unsubscribe link on the e-mail message. If you unsubscribe from marketing communications from us, you will still receive e-mails regarding the legal services you hire us to provide.
HOW DO WE PROTECT YOUR INFORMATION?
The security of your personal information is very important. To prevent unauthorized access or disclosures, we utilize physical, electronic, and procedural safeguards to protect all the information we collect and maintain about you. These include:
- Password protection, encryption, and use of secure communication transmission software (known as “secure socket layering” or “SSL”) to protect our website.
- Requiring our employees, contractors, and service providers to keep your information secure and confidential.
- Securely destroying your personal information (yes, truly ensuring it is permanently destroyed or inaccessible) once we no longer need it for the purposes we collected it.
Despite our security measures, please be aware that no security system is impenetrable and no one has devised a security system that is 100% secure. This is particularly true for information transmitted over the internet. Therefore, we cannot guarantee the security of any personal information transferred over the internet.
HOW LONG DO WE STORE YOUR PERSONAL INFORMATION?
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected. For example, if you submit an inquiry for service, we store the information until we respond to you. Once your information is no longer needed, we securely dispose it unless there is a legal or tax/accounting reason to store the information for a
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not share your personally identifiable information with any third parties. That being said, we may share your personal information with the third parties who help manage our business and deliver services (for example, IT service providers and advertising providers). We also do not sell or trade your personally identifiable information to third-parties.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We comply with the California Online Privacy Protection Act and will not distribute your personal information to outside parties without your consent.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We comply with the Children’s Online Privacy Protection Act (COPPA). This website is intended to be used by children under the age of 13. We do not knowingly collect information or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at email@example.com. We will delete such data from our files upon request.
We honestly like to receive feedback and if you have any questions or comments, please contact us at firstname.lastname@example.org.
Effective: June 21, 2020